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Questions & Answers

We are giving you answers to the frequently asked questions. If you might be more curious do not hesitate to ask us at
support@moonymode.com

Why MoonyMode?

All of MOONYMODE products are made using only the finest quality 22 Momme thickness, high-grade 6A, 100% Mulberry silk. We also ensure that all our products comply with the International Oeko-Tex Standard 100, and are free from any toxic dyes. All our products are hypoallergenic, pure, and safe to use on even the most delicate skin.

How do I wash my silk garments?

Hand-washing is always the best way to wash your silk pillowcase and will ensure your pillowcase stays in the best condition. It is very important to use a gentle, PH-neutral washing detergent specifically designed for washing silk or delicate fabrics. Biological and non-biological detergents are not suitable for washing your pillowcase, and should never be used to wash any of The Big Silk products. They will cause the silk to harden and lose its benefits, even after one wash!

STEP BY STEP GUIDE TO HAND WASHING THE BIG SILK PILLOWCASE.

  • Dissolve silk friendly washing detergent into warm water (maximum 30C).
  • Add your pillowcase to the water and very gently rub any stains.
  • Rinse your pillowcase with warm water until all remaining detergent has been removed.
  • Carefully squeeze out any excess water, but avoid wringing or twisting as this will damage the silk.
  • To remove any remaining water, you can lay the pillowcase flat on a dry towel and roll them up together. Then gently squeeze and press the towel.
  • We highly recommend dry cleaning.

Can I wash my silk garments in the washing machine?

Although we strongly recommend washing all of our products by hand, our products are machine washable.

  • Always use a PH neutral washing detergent specifically designed for washing silk or delicate fabrics. Biological and non biological detergents are not suitable for washing your pillowcase, and should never be used to wash any of The Big Silk products.
  • Always wash on a delicate cycle.
  • Wash on a cold temperature setting (max 30c).
  • Use a non snagging delicates wash bag if you can.

Can I tumble dry silk garments?

NEVER tumble-dry your silk pillowcase. We always recommend air drying your silk pillowcase. Please avoid drying on a radiator as the direct heat can damage the silk.

What is momme?

Momme is the measure of the weight used for silk fabric. The more weight that silk has, the higher the momme, the better the quality of the silk. All of The Big Silk products have a weight of 22 Momme and are thick, soft, luxurious, and long-lasting.

What is the difference between 19 and 22 momme silk?

22 mm silk has almost 20% more silk per square inch than 19 mm does. This denser weave protects the luster and sheen that silk possesses and results in stronger durability. It’s estimated that 22 mm pure silk sheets have almost double the life of lower momme weights.

How can I know my silk garment is made of pure silk?

22 mm silk has almost 20% more silk per square inch than 19 mm does. This denser weave protects the luster and sheen that silk possesses and results in stronger durability. It’s estimated that 22 mm pure silk sheets have almost double the life of lower momme weights.

How can I know my silk garment is made of pure silk?

We provide you with a silk sample which you can test at home with an instruction card on how to do it.

About shipping?

QATAR DELIVERY

We offer FREE QATAR delivery on all orders over 200 QR!
6 days to be delivered.
For orders under 200QR, a 30QR shipping fee will apply.

REST OF THE WORLD

We offer FREE international shipping out of QATAR on all orders over 3000QR!
For orders under 3000 a 350QR shipping fee will apply.
Please note – due to Covid 19, there may be delays in shipping times.

Our story is more than just sharp scissors and straight stitches. Knowing the human body and its self measurements and secrets we create perfect sleepwear.

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